If you are experiencing issues with the launch of the new Express Pass Permitting site, please contact ExpressPassPermitSupport@promiles.com Include your contact information and details of the issue you are seeing. Note: There are instructional videos available which show how to accomplish common tasks. Please review these by following the Express Pass User Tutorial Videos link on this page.

Help is provided throughout the system. A question mark icon is displayed if a field has a help message associated with it. Hovering over the icon displays a brief explanation of the field; clicking on the icon will display a detailed help message.

For additional assistance please contact the Permit Office at 888-737-0061.